Privacy Policy

1. Introduction

Konekt ("we", "us", "our", or "Company") operates the Konekt application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  • Personal Data: Full name, email address, phone number, date of birth, location
  • Financial Data: Transaction history, account balance, payment methods
  • Identity Data: Government-issued ID, photos, biometric data for verification
  • Device Data: Device ID, operating system, app version, IP address
  • Usage Data: Pages visited, features used, time spent in app

3. Use of Data

Konekt uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer care and support
  • To gather analysis and valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address fraud and security issues
  • To comply with legal obligations

4. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your account is protected by bank-level encryption. We use SSL/TLS protocols and multi-factor authentication to ensure your data remains secure.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom of this Privacy Policy.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your personal data
  • Export your data in a portable format
  • Opt-out of certain data processing activities
  • Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@konekt.app

Last updated: April 25, 2026